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Access To Electrical Equipment

When planting flowerbeds and shrubbery around your home, please remember to keep the area around electric meters and padmount transformers clear so that we have easy access.

For safety reasons, we need approximately one metre (3 feet) of clear, flat area directly in front of your meter. If you already have bushes or trees planted in front of your meter, please trim them back or, if possible, remove them altogether.

If the meter is located inside your home and our meter reader has been unable to gain access, he will leave a card to let you know we need a reading. Please use this card to assist you in reading your meter. Then call us as soon as possible on our 24-hour line at 840-6300 ext. 3999.

To prevent your trees, shrubs or flowers from being damaged when repairs to padmount transformers are being made, avoid planting near this equipment, or contact our Forestry Department at (905) 840-6300 ext. 5518 for guidelines.