Please let us know when you are moving. If you are purchasing, selling or renting property it is
important for you or your lawyer to inform us immediately. This will allow us time to schedule a
final meter reading and prepare a final bill. Call 840-6300 ext. 7300.
When planting flowerbeds and shrubbery around your home, please remember that for safety reasons our
meter readers need approximately three feet of clear, flat area directly in front of the meter. If you
already have bushes or trees planted in front of our meter, please trim them back or, if possible,
remove them altogether. If the meter is located inside your home and our meter reader has been unable
to gain access he will leave a card to let you know we need a reading. Please use this card to assist
you in reading your meter. Then call us as soon as possible on our 24 hour line at 840-6300 ext. 3999.
Always ask for photo identification when someone is at your door. There are times when it is necessary for a
Hydro One Brampton representative to knock on your door. When this happens, ask for the photo I.D. which all
Hydro One Brampton employees and contractors carry. If you are still in doubt, call our office at 840-6300 to
confirm the nature of the visit.